Cannot Open Exported Emails - .msg files

Cannot Open Exported Emails - .msg files

Step 1: Click on Windows 'Start', search for 'Control Panel' and open it.
Step 2: Click on Programs.

Step 3: Click on Programs and Features.

Step 4: Check if there is more than one version of office 365 installed in the system.

Step 5: If so, remove the second version of office 365 that is not in use and the issue will be resolved. Right-click on the unwanted Office 365 Version and click on "Uninstall" and click on "Yes".


Step 6: Also, ensure that the emails exported from Outlook are in .pst format for easy accessibility.

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